Flaga - Unia Europejska

Services

Customer behaviour analytics

Business case

Totalizator Sportowy – a leader in the Polish market of gaming products, was looking for a trusted partner to develop an analytical project using Machine Learning algorithms to detect suspicious player behavior. The TIDK team’s main challenge was automating processes related to the analysis of behavioral data, such as segmentation, basket analysis and churn analysis.

The second extremely important stage of the project for this business was the development of Data Governance strategy mechanisms along with Data Management elements.

Solution:

  • Forecast based on data analysis for fraud (Anti-Money Laundry), marketing communication and industry-specific scenarios using Machine Learning algorithms,
  • Definition of measures, KPIs and visualization in the form of a PowerBI report,
  • Development of policies and standards for working with data, taking into account confidentiality, sensitivity, and data labeling.

Outcomes:

  • The solution detects suspicious player behavior, making it possible to detect crimes such as money laundering,
  • Recommendation system using machine learning algorithms,
  • Assuring the security of sensitive data and improving management and adaptation of processes to new business requirements and legal regulations.

Business Case

Download description

Podcast

PODCAST Łukasza Grali

Contact

Contact us

Fill in the details below, we will contact you as soon as possible.


Partnerships

tidk logo

Bałtycka 6
61-013 Poznań